German Speaking Customer Service Representative

Responsibilities

Looking for a challenging role where you can grow and develop your skills?
Would you like to work in a people-focused company with a collaborative and supportive company culture?

What this role offers to you:

The Customer Service & Logistics Representative (CSR) role is much more than a typical CSR job. Here you can join a team of high-fliers where you will never get bored.

You:

• will be the first point of contact for our customers
• will coordinate the Order-To-Cash (OTC) process from order management, logistic execution and invoicing
• will participate in projects
• will handle customer requests and queries
• will interact with customers and stakeholders, using your problem-solving skills with your solution-oriented attitude.
• will constantly communicate with our customers, sales managers, internal and external stakeholders (logistics service providers) in order to find the best solution

Requirements

• College/university degree
• Close to native level of German language
• Serbian language is an advantage
• Other European languages are very much appreciated
• Minimum 2 years of relevant commercial, logistics or customer service experience
• Strong SAP knowledge appreciated
• Excellent communication skills
• Team spirit, solution-oriented mind-set and stress-resistance
• Ability to prioritize work independently

What we offer

• Work-life balance, weekly two days working from home opportunity after the on-boarding period (usually 6 months)
• Competitive compensation package, including bonus, cafeteria and medical insurance.
• Excellent job location and office environment: state-of-the-art office next to MÜPA
• Opportunities to advance within the company across all LAT Nitrogen locations and roles
• Challenging role: complex range of tasks covering end-to-end process
• Diverse, international team of 70+ employees in our Budapest office allows us to work in a friendly and human-scale environment with all the advantages of a company with international background.

Company info

LAT Nitrogen is a global, international company in the chemical industry, having more than 2000 employees Europe-wide, producer and distributor of Fertilizers, Technical nitrogen and Melamine.